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Legal · grupomomplet.es

Privacy policy

This is how we process the personal data collected through the website and its forms: who processes it, for what purpose, how long we keep it and how to exercise your rights.

This page is a translation of the Spanish legal text, provided for information only. If there is any difference between the two, the Spanish version prevails.

1. Controller

Data controller: Refrigeration & Climate Control, S.L.U. (hereinafter, “RCC”), tax ID (NIF) B98642465, with registered office at Calle 2A, nº 7, Parque Empresarial Táctica, 46980 Paterna (Valencia), and contact email info@r-cc.es.

2. Data processed

  • Identification and contact data: name, company, email address and telephone number.
  • Commercial or technical information that the user enters in forms or messages.
  • Aggregated analytics data, if the user expressly accepts measurement cookies.

3. Purposes

  • To deal with enquiries sent via forms or email.
  • To manage quote requests and pre-contractual requests.
  • To handle enquiries about outlet products or commercial documentation.
  • To measure use of the website through Google Analytics, only with prior consent.

4. Legal basis

ProcessingLegal basis
General enquiriesConsent of the data subject.
Quote requests and pre-contractual requestsTaking of pre-contractual steps and, where applicable, consent.
Analytics cookiesPrior, freely given, specific and unambiguous consent.

5. Retention

The data will be kept for the time needed to deal with the request and carry out reasonable follow-up. As a general rule, contacts that do not lead to a contractual relationship may be reviewed and erased within a maximum of 12 months, unless there is a legal obligation to retain them. Customer data will be kept for the statutory periods (6 years under Article 30 of the Spanish Commercial Code, Código de Comercio).

6. Recipients

Data will not be disclosed to third parties unless legally required. RCC may rely on hosting, email, website maintenance or analytics providers acting as data processors under contract.

7. International transfers

If you accept analytics cookies, Google LLC (USA) receives technical data from your browser. Google participates in the EU-US Data Privacy Framework.

8. Rights

You may exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to info@r-cc.es. You may withdraw your consent at any time, without affecting the lawfulness of prior processing. You may also lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD) if you consider that the processing does not comply with the regulations.

Legal content last reviewed: 31 March 2026.